Reference

How mislibet Handles Your Personal Information

Your account data — including the details you provide when connecting PayPal, Venmo, or Play+ — is handled with a clear set of rules you can read, question, and act on.

Data use disclosed clearlyPayPal, Venmo, Play+ context coveredAccount holder request rightsCookie controls explainedUS-based access, state law applies
mislibet How mislibet Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you want to access, correct, or remove the personal data we hold on your account, our support team is the right place to start. Reach us through any of the channels below. When you contact us about a privacy request, have your account email address ready — it speeds up the verification step and gets your request to the right place faster.

Live Chat Open the chat window inside your account dashboard. Identify yourself as making a privacy or data request and our team will route it correctly within one business day.
Email Support Send your request to our support address listed in your account settings. Include your registered email so we can verify your identity before processing any data changes.
Account Settings Panel Some data corrections — like updating a linked PayPal email or Venmo handle — can be made directly inside your account settings without contacting support at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Every layer of your account data — from the payment details tied to your Play+ card to the session logs from your mobile access — is protected by encrypted connections and access-controlled internal systems. We apply the same verification steps to privacy requests that we apply to withdrawal requests: we confirm your identity before we act. Here is how we handle the four areas that matter most to your account.

Cookie Controls We use session cookies for account login continuity and analytics cookies to understand how pages are used. You can manage non-essential cookie categories through the preference panel in your browser or account settings.
Account Security Your login credentials and linked payment data — including PayPal and Venmo connection tokens — are stored using one-way encryption. We never display full card or wallet numbers in your account dashboard.
Data Retention We keep account records for as long as required by the state law applicable to your eligible region. When that period ends, or when you close your account, records are deleted or anonymized according to our retention schedule.
Request Handling Submit a data access, correction, or deletion request through live chat or email. We respond within the timeframe required by applicable state law and confirm each completed action in writing to your registered address.

Answers to Common Privacy Questions

The questions below cover what we hear most often from account holders about how their data is used, stored, and protected. If your question isn't covered here, live chat is the fastest path to a direct answer from our support team.

We collect your name, email, date of birth, and payment details — including any PayPal, Venmo, or Play+ information you add. We also log your session activity for security and compliance purposes.

We share data only with regulated payment processors that clear your PayPal or Venmo transactions and with identity-verification services required by applicable state law. We do not sell your data to marketers.

Submit a data access request through live chat or the email address in your account settings. We verify your identity first, then provide a copy within the timeframe required by your state's applicable law.

Yes. Send a deletion request through live chat or email. We will delete what we are not legally required to keep and confirm which records must be retained and for how long under applicable law.

Session cookies keep you logged in on mobile. Analytics cookies track page usage patterns. You can adjust non-essential cookie settings through your browser preferences or the cookie panel in your account settings.

Yes. Payment connection tokens for Venmo, PayPal, and Play+ are stored using one-way encryption. Full wallet numbers are never shown in your dashboard or passed through our chat or email channels.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.